iPhone 5 users have taken it to the community support boards, complaining that their time is incorrect on their devices when using the automatic date and time setting. A lot of the people in the 21 page discussion are Verizon customers in the United States.
Many people are finding that when they plug in their device to charge that their time is changed, which could potentially wake iPhone users up early or later than usual.
Either Verizon’s towers have a problem, or the iPhone 5 is having trouble interpreting the time signals from the CDMA cell towers. Both companies are aware of this issue though, according to the users on the support community.
One user named Hyperyellow, reported that after doing the following, it fixed the problem: “I backed up my phone to iTunes on my iMac, restored to factory settings via iTunes, then reinstalled the backup to the phone. The time change issue (which has occurred every night so far) did NOT occur last night. My alarm went off when it was supposed to! Yay! Lol.”
One user named CitizenJoePa said: “Just called Verizon with the same issues reported in this discussion. Verizon would not admit to an issue and said they have not heard of this problem, even after citing the ticket #’s in this thread. Verizon 2nd level support put me in touch with Apple support. Apple said that the issue is with Verizon and that hopefully an upcoming carrier update would fix the issue. Apple seemed much more cooperative than did Verizon. I am a new Verizon customer, so far not too impressed.” It seems Verizon and Apple are just throwing the blame at each other.
We’ll update this article as more news comes in about the issue. Thanks to all the users on the Support Communities for providing us information on this.