Dropbox experienced a lapse in service yesterday lasting for several hours, which was blamed on an issue that came about during a routine maintenance update.
Users trying to access the Dropbox website between 6pm and 8pm were redirected to a status page displaying the following: “We are aware of an issue currently affecting the Dropbox site,” a message posted on the site said. “We have identified the cause, which was the result of an issue that arose during routine internal maintenance, and are working to fix this as soon as possible.” The main page of website was back up and running by 8pm, but users that tried to log in were presented with an error message. By 8.30pm, Dropbox had posted via Twitter that the service was back up and running.
A hacker group claimed via twitter that they were responsible for the outage, but these claims were quickly dismissed by Dropbox as a hoax. The 1775 Sec posted a tweet saying that they had compromised Dropbox to mark the one year aniversary of Aaron Swartz’s suicide. Internet legend Aaron Swartz killed himself on January 11 2013 after being charged with allegations that he removed millions of scholarly articles and documents from the Massachusetts Institute of Technology.
It’s not clear exactly how long the service was down for, but the earliest tweets about the outage indicate that problems arose from around 5.45pm.